Small things aren't as exciting as big things.
But it's all the small things add up to the quality of the big thing.
The reason I don't like dealing with Fablets when it comes to renting our place in London is not because of one thing in particular. They just don't like doing lot's of small stuff...returning calls and emails and fixing the shower, the stove and leaks.
They're lazy with those things.
Commit to doing the small things well.
When they're all put together, it makes a huge difference.